What Information We Collect
We collect information from you in person, at your consultation, and online, when you request a cleaning estimate and/or pay for cleaning services. When collecting your information, in person and/or online, you may be asked your: name, e-mail address, mailing address, phone number, and/or credit card information. All of which is highly protected by our entire company.
What We Use Your Information For
The information collected from you may be used in the following ways:
- Personalize your cleaning service – The information collected at your cleaning estimate request, and cleaning consultation, allows us to personalize your cleaning needs for your home and/or commercial cleanings.
- Process transactions – Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company, for any reason whatsoever without your consent, other than for the express purpose of delivering your cleaning service.
- Send an email – Your email address will only be used to send you information pertaining to your cleaning service.
- Send a text message – Your phone number will only be used to send you information pertaining to your cleaning service.
How We Protect Your Information
To maintain the safety of your personal information, we implement a variety of security measures when you pay for services or access your personal information.
We use a secure server.
All collected information is protected by the Secure Socket Layer (SSL) technology and then is encrypted, with a $50,000 breach protection policy, into our Payment gateway provider, Stipe, database.
From there, the information is only accessible by those authorized, with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Your Information Is Private
We do not trade, transfer, or sell your personally identifiable information to outside parties.
This does not include trusted third parties to assist us in conducting our business, operating our website, or servicing you, if these parties agree to keep your information confidential.
We may release your information if we believe it is appropriate to enforce our site policies, comply with the law, or protect ours or the rights of others, property, or safety.
Non-personally identifiable information may be used for marketing, advertising, or other uses.
Children’s Online Privacy Protection Act Compliance
We compliant with the requirements of COPPA (Children’s Online Privacy Protection Act) and do not collect any information from anyone under 13 years of age.
Our website and cleaning services are all directed to individuals who are at least 13 years of age or older.